Online bookings require full payment with a credit card at the time of booking. All rates quoted are per person, in Icelandic Krona (ISK), and include VAT and all taxes. Quoted prices can change without notice. When payment has been made and/or an invoice issued, the price is guaranteed against any surcharge, unless a there is a price increase is due to currency changes or government laws.
All cancellations must be sent to Tuk Tuk Tours in written form, via email, to the address firstname.lastname@example.org. Cancelling a booking involves costs. Tuk Tuk Tours will at all times keep a confirmation fee (10% of the booking fee), regardless of the time of cancellation. In other respects, cancellation charges are as follows (days of notice are based on date of booked tour):
Cancellation with more than 7 days notice:
Cancellation with 3–7 days notice:
Cancellation with less than 72 hours notice:
No refund is made
Tuk Tuk Tours reserves the right to cancel or change bookings in accordance with operating requirements or circumstances beyond its control, such as equipment malfunction, unfavourable weather or outside conditions, natural hazards or any other similar events.
If the tour is cancelled by Tuk Tuk Tours due to aforementioned reasons, you will be entitled to either a full refund or change your booking to another date or departure without any change fee.